Shipping & Delivery
Order cut off time:
-
The order cut-off time is 5:00 pm (GMT+10:00) Australian Eastern Standard Time (Melbourne)
- We offer free shipping for all orders within Australia.
-
Most orders will be processed the same business day. Some orders may take up to 2 business days to process.
- All orders are shipped out from our warehouses located in Australia.
Transit Time:
- The average order transit time is between 2 to 7 business days. Meaning with included handling time, a total delivery time of between 3 to 9.
SHIPPING CARRIERS
To offer fast and safe delivery we select from:
- Australia Post
- PF Logistics
- Aramex
DESPATCHING YOUR ORDER
-
Our products are all housed in our Australian Warehouse and therefore shipped from Australia.
-
Your order will be despatched with one of our freight partners. Expected shipping times above are an estimation our freight partners provide and can vary depending on location.
-
If you need to change your delivery address after making your order, please contact support@souped.com.au before placing your order. If it has not shipped yet, we will of course change the delivery address details for you.
SHIPPING CARRIERS
To offer fast and safe delivery we select from:
- Australia Post
- PF Logistics
- Aramex
RETURNS & REFUNDS
Please visit our Return & Refund Policy page for more details.
CONTACT US
-
Email: support@souped.com.au
-
hone number: +61 (03) 8840 6517